Effective Date: July 2026
At MyClaudia, privacy is not simply a legal requirement—it is a fundamental part of our philosophy.
We understand that the information you choose to share reflects your thoughts, emotions, behaviours and personal growth. That trust is something we take seriously.
Our commitment is simple:
This Privacy Policy explains how MyClaudia collects, uses, stores, protects and processes your personal information whenever you use our website, mobile application, assessments or AI-powered services.
We are committed to handling your information fairly, securely and transparently in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, the EU GDPR.
MyClaudia is a digital platform designed to help individuals develop greater emotional intelligence, self-awareness and personal growth through evidence-informed assessments and AI-assisted insights.
For the purposes of data protection legislation, MyClaudia acts as the Data Controller.
Contact:
Email: hello@myclaudia.com
We use your information to create and manage your account, generate your Claudia Score™, deliver personalised AI insights, improve our services, maintain security, prevent fraud, provide customer support and comply with legal obligations.
Some assessment responses may relate to emotional wellbeing or behavioural patterns. Although MyClaudia is not a medical or mental healthcare provider, we protect this information using enhanced safeguards and process it only where permitted by law and, where required, with your explicit consent.
AI-generated insights are intended to support self-reflection and personal development only. They are not medical, psychological, legal or financial advice and should not replace qualified professionals.
We process information on the basis of consent, contractual necessity, legitimate interests and legal obligations, as applicable under UK GDPR.
We use encryption in transit and at rest, secure cloud infrastructure, authentication controls, restricted access, monitoring and regular security reviews to safeguard your information.
We do not sell your personal information or emotional data. We only share limited information with trusted service providers such as hosting, payment, analytics, customer support and cybersecurity providers under appropriate contractual safeguards.
Where data is transferred outside the UK, appropriate safeguards such as Standard Contractual Clauses or UK International Data Transfer Agreements are used.
We retain information only for as long as necessary to provide our services, comply with legal obligations and protect our legal rights. Data is securely deleted or anonymised when no longer required.
You may request access, correction, deletion, restriction, objection, data portability, withdraw consent where applicable and lodge a complaint with the Information Commissioner's Office (ICO).
We use cookies to secure your account, remember preferences, improve functionality and analyse platform performance.
MyClaudia is intended solely for individuals aged 18 years or older. By creating an account, you confirm that you are at least 18. We do not knowingly collect information from anyone under 18.
We may use anonymised and aggregated information to improve assessments, AI performance, research and user experience. Identifiable research data will only be used where legally permitted and, where required, with your consent.
You may request deletion of your account at any time. We will delete or anonymise your information unless we are legally required to retain certain records.
We may update this Privacy Policy periodically. The latest version will always be available through MyClaudia.
MyClaudia
Email: hello@myclaudia.com